PRE-ORDER REGULATIONS

Introduction:

ANA QUERIDO is committed to providing a seamless preorder experience for our valued customers. This regulation outlines the terms and conditions governing pre-order transactions to protect the interests of both ANA QUERIDO and our customers.

 

Seller Identification:

ANA QUERIDO is the authorized seller of the products available for pre-order. By engaging in a pre-order transaction, customers acknowledge that they are entering into an agreement with ANA QUERIDO.

 

Order Capture and Fulfillment:

Upon placing a pre-order, ANA QUERIDO will capture the order and commit to shipping the product to the customer once it is ready for delivery. This ensures customers receive their products promptly.

 

No Size Changes or Order Cancellations:

After purchase, customers are not permitted to change the size of their ordered product or cancel the order. This policy ensures efficient order processing and minimizes disruptions in the production process.

 

No Returns Policy:

ANA QUERIDO does not accept returns for pre-ordered products. This policy is in place to maintain the integrity of our unique, made-to-order items and the quality of our handcrafted products. 

 

Handmade and Made to Order:

All pre-ordered products are meticulously handmade and customized to meet the unique preferences of our customers. This commitment to quality and craftsmanship sets ANA QUERIDO apart in delivering exceptional products. 

 

Shipping Timeframe:

ANA QUERIDO guarantees that all pre-orders will be shipped within 9 - 15 business days from the date of purchase. This timeframe ensures that customers receive their orders in a reasonable and predictable manner.

By making a pre-order through ANA QUERIDO, customers acknowledge and agree to these regulations, which are designed to protect their interests while ensuring the smooth operation of our pre-order system. We appreciate your trust in ANA QUERIDO and look forward to serving you with high-quality, handmade products.